ー Auckland Estate Clearance
Home
& Heart
Clearance
“Not disposal. A proper farewell.”
What We Do
Specialist estate and property clearance —
Assisting farewells with loved belongings.
Delivered with care, cultural sensitivity,
and genuine respect for every life lived.
Estate & property clearance
for all of Auckland
What We Clear
Deceased Estate Clearance
Comprehensive clearance of a loved one's home — conducted with unhurried care, item-by-item attention, and a farewell framework that honours your family's wishes. Referred by estate lawyers and probate specialists across Auckland.
Property Management Clearance
Rapid, professional clearance of abandoned tenancy and void-period properties. Photo-based quoting for speed. Reliable scheduling. We work alongside property managers across the Auckland region.
Overseas Family Clearance
Shipping and storage options available for families with overseas connections. Families are able to see off belongings through video calls and receive photos and reports of belongings. Referred to by word-of-mouth by our local community.
For every family
A farewell
framework that
fits
Every client is offered a choice. No assumption is made about religion, culture, or preference. We ask — and we honour what we hear.
Additional religious requests — Buddhist, Christian, or other — are accommodated privately through standing contacts on request.
-
A tohunga or kaumātua performs karakia to lift the tapu of death from the property and its belongings before clearance begins. Available to any Auckland family who finds it appropriate. Home & Heart maintains a standing kaumātua contact, or families may nominate their own.
-
For families who want quiet acknowledgement without ceremony. Significant items are set aside, photographed with care, and a moment of recognition is shared before the clearance proceeds. No external contact required.
-
The default for most clients. Items handled with respect throughout. No ceremony, no delay. The same attentive service — without a formal farewell component.
Our Process
Clear, honest, and unhurried
1
3
5
Initial consultation
We meet you — in person or by phone — to understand the property, the family's wishes, and the farewell preference. No assumptions. No rush.
Farewell arrangement
If requested, the chosen farewell tier is coordinated before clearance day. Takahi whare, secular, or standard — all equally honoured.
Salvage & liquidation
Salvageable goods are routed through our four-tier strategy — specialist auction houses through to charity donation — to extract value rather than increase landfill.
2
4
6
Site assessment & quote
We visit the property to assess volume and item categories. The formal quote is issued after this visit — never from photos alone. A written disposal weight cap is included.
Clearance day
A caring team — minimum 3–4 workers for full estate clearances — sort every item with family instructions in hand. Nothing is disposed of without clear authorisation.
Aftercare
A summary of what was kept, consigned, donated, and disposed of is prepared for the family.
Who Refers To Us
Built for professional referral
Estate Lawyers & Probate Specialists
High-value, time-sensitive deceased estate clearances funded by the estate. Low price sensitivity, high need for reliability. Ken targets anchor relationships within 30 days of launch.
Property Management Firms
Rapid void-period and abandoned tenancy clearances. Volume channel. Photo-based intake workflow managed remotely. Referral programs of up to $500 per referral.
Local Community Networks
Families with overseas connections referred through community word-of-mouth, and lawyers with overseas client bases. Conducted in English, with overseas shipping available.
"A deceased person's belongings are not trash.
They are the last chapter of a life."
The founder Ken, is a second-generation Japanese New Zealander raised in Auckland, with 15 years living and working across Japan and parts of Asia. cultural competency was built through living. It shapes how Home & Heart approaches every single clearance with the upmost care and respect regardless of who the client is or what their cultural background is.
Trading as Home & Heart Clearance under Navigate Japan Limited, incorporated in September 2024.
Get in touch
Ready to discuss a clearance?
We serve estate lawyers, property managers, and families across the Auckland region.
Every enquiry is handled professionally with care.