Not disposal.
A proper farewell.
We help Auckland families clear homes with the care and cultural sensitivity that every life deserves. Specialist estate clearance — handled properly, from beginning to end.
Māori Farewell
Takahi whare & karakia — lifting the tapu of death from the home before clearance begins.
Secular Farewell
A quiet moment of acknowledgement. Items photographed with care, family given space and recognition.
Professional Clearance
Handled with respect and care throughout, at the pace that works for your timeline.
Clearing a home is one of the hardest things a family can face. We make it easier.
Home & Heart Clearance is a specialist estate and property clearance service for the whole Auckland community. We serve families navigating deceased estates, abandoned tenancies, and property transitions with genuine cultural literacy — understanding that what sits inside a home is rarely just furniture.
Founded by Ken, a second-generation Japanese New Zealander with 15 years living and working across Japan and Asia, Home & Heart brings a depth of cross-cultural understanding that sets it apart from general clearance operators. Every job — large or small — is approached with the same care.
Takahi Whare & Karakia
A tohunga or kaumātua performs karakia to lift the tapu of death from the property and its belongings, returning the space to an ordinary state before clearance begins. We maintain a standing kaumātua contact and provide at least 14 days' notice for every ceremony. Available to any family who finds it appropriate — not only Māori families.
For families who want a moment of acknowledgement without ceremony or religion. Our team sets aside significant items, photographs each one with care, and gives the family a quiet moment of recognition before the clearance proceeds. No external contact required. No additional charge. The most common choice for non-religious Auckland families.
The default for many clients. Items are handled with care and respect throughout the entire process. No ceremony, no delay. Proceeds at H&H's standard service pace. Families with additional religious or ceremonial wishes — Buddhist, Christian, or other — are accommodated privately through our standing contacts, arranged on request.
Deceased Estates
Full-day dedicated clearances with item-by-item family confirmation, aftercare reporting, and full auction house coordination.
Abandoned Tenancies
Fast, professional clearance for property managers. Void-period turnarounds handled efficiently with full disposal documentation.
Small Salvage & Pickups
Free or discounted pickup when your items have resale value. We route salvageable goods through auction and charity networks, not landfill.
Simple, transparent, from first call to final report.
Initial Consultation
Ken conducts a conversation by phone or in person. We document the family's wishes, identify items of sentimental value, and confirm your farewell tier preference. No commitment required at this stage.
On-Site Assessment & Quote
Ken visits the property in person. We photograph systematically, assess volume and access conditions, and issue a formal written quote — including a clear 500kg disposal cap. Never from photos alone for estate clearances.
Clearance Day
Our vetted team arrives on schedule. If you've chosen a Tier 1 farewell, the kaumātua performs karakia first. Every item is sorted and nothing removed without your authorisation. We handle disposal, donation, and auction consignment.
Aftercare Report
Within 24 hours, you receive a written summary of what was kept, consigned to auction, donated, and disposed of. Estate executors and solicitors receive a copy. Auction proceeds follow as sales complete.
A trusted referral partner for Auckland's property professionals.
We work directly with estate lawyers, property managers, and retirement villages who need reliable, culturally sensitive clearance for their clients. We are actively welcoming new referral relationships — several B2B partners are already referring clients to us ahead of launch.
Our approach protects your reputation. Written quotes, signed disposal caps, aftercare documentation, and 24-hour reporting mean you always know exactly what has happened to a property.
Estate Lawyers & Probate Specialists
Deceased estate clearances coordinated around settlement timelines. Low price sensitivity, high service standards. We provide the documentation your clients' estates require.
Property Management Firms
Rapid turnaround for abandoned tenancies and void-period clearances. We work to your timeline and provide full disposal receipts for your records.
Retirement Villages
Compassionate, discreet clearances for residents transitioning to care or following bereavement. We understand the sensitivity these situations require.
Landfill is always the last resort.
We believe a clearance that sends everything to landfill is a clearance done badly. Salvageable goods have real value — for families who may receive auction proceeds, for charities who benefit from donations, and for the environment.
We route items through a four-tier hierarchy designed to extract maximum value from what you leave behind. Our auction house partners — Cordy's, Webb's Estate, Rata Auctions, and Green Bay Auctions — handle photography, cataloguing, and sales on your behalf. You receive the proceeds.
Items staged for auction are held at our partner storage facility, photographed and documented, then consigned within 48 hours wherever possible.
Specialist Auction Houses
Fine jewellery, art, antiques, Māori artefacts, designer furniture — consigned to Cordy's, Webb's Estate, or Dunbar Sloane. Estimated resale above $500.
General Auction Houses
Quality furniture, working whiteware, tools, homewares — consigned to Rata Auctions or Green Bay Auctions. Weekly auction cycles, $30–$500 range.
Charity & Community
Clothing, kitchenware, and usable goods donated to hospice, refugee support houses, and community organisations — keeping items in use.
Responsible Disposal
Only what truly cannot be reused. Licensed transfer station disposal with full weight documentation. We track every kilogram diverted from landfill.
We're here. Let's talk.
For a smooth and transparent process, we recommend using our quick booking system. If you need a sensitive conversation first, our direct lines are always open.